About BOGE

ZF Sales & Service (Malaysia) Sdn. Bhd. is known for its competency to support customers in the Original Equipment (OE), Parts Sales and Workshop Service business serving the automotive and marine industries.

The company is also responsible for SACHS, LEMFÖRDER, BOGE and ZF Parts, the aftermarket product brands of ZF in the region. ZF Sales & Service (Malaysia) Sdn. Bhd. offers the entire spectrum of after-sales services from a single source; from the supply of spare parts and technical service to advice and training.

For more detail, please visit BOGE Official Website: http://www.zf.com.

Diagnosis of Malfunctions

Diagnosis of Malfunctions
Type of damage and root cause of fault

Careful assessment of malfunction or damage in the system of shock absorbers must be based on a standard procedure. This will ensure that the actual root cause can be detected and safely remedied.

  • It is important to see what the complaint is about.
  • First of all check carefully any potential root causes of the fault or failure. Do not immediately "tear apart" the whole system.
  • Remove the component parts concerned and analyse the fault symptoms in full detail - including the surrounding components – make sure to consider all possibilities of trouble.
  • When you install the product always carry out all professional controls.

How to deal with fault symptoms and hints

Most fault symptoms are similar or comparable, whether for passenger cars or commercial vehicles.

Same fault symptoms might have different malfunctions depending on the time of detection.

Components and functions not related to the appropriate system also might have negative effects.

The following descriptions understandably cannot demand absolute completeness.

Shock absorbers -
Damage caused by violent force Potential causes and their origin


Shock Absorbers Leak
Potential causes and their origin



Shock Absorber Causes Noise
Potential causes and their origin



Shock Absorber Testing - Suspension testing methods

Shock Absorber Testing
Suspension testing methods



Troubleshooting Table

Troubleshooting Table
Shock absorbers - Faults, causes and remedial action – Hints and tips



Environmental protection and shock absorber disposal

Environmental protection
Professional disposal of shock absorbers


Address (Selangor)

No.3 Jalan Industri Batu Caves 1/1,
Taman Perindustrian Batu Caves,
68100 Batu Caves, Selangor Darul Ehsan.
Tel: +603-6188 8862
Fax: +603-6188 8832
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Address (Ipoh)

No. 73, Persiaran Kelebang,
Kawasan Perusahaan IGB,
Off Jalan Kuala Kangsar, 31200 Ipoh,
Perak Darul Ridzuan.
Tel: +605-291 9616
Fax: +605-291 8616